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How can I contact Moving Edge?

Click here to send an enquiry or question by email.
Alternatively you can write to Moving Edge at the following address:

COBA Europe
E-Commerce,
PO BOX 9098,
Leicester LE8 8WA

Do the prices displayed on Moving Edge include VAT?

Yes. All prices displayed include the current rate of UK VAT.

How long will delivery take?

Standard delivery to mainland UK normally takes 2-3 working days - from before midday on the day of ordering.

If an item is out of stock how can I find out when it will be available?

Register with Moving Edge to add items to your Wish List. When out of stock items on your Wish List become available you will be notified by email.

Do you offer gift certificates?

Yes. Sign-in or register with Moving Edge, click ‘My Account’ and then ‘Purchase Gift Certificate.’

Do you have a newsletter?

We occasionally announce great offers and distribute discount codes to our registered users via email. To receive newsletters from us all you have to do is fill in the ‘Newsletter Sign-up’ form wherever you see it on the site. Alternatively, register with Moving Edge and tick the mailing list option.

Where can I view the progress of orders?

Sign-in to Moving Edge and click ‘Recent Orders’ from the navigation menu in your account area.

Can I return an item?

If you are unsatisfied with the item you have received you can return it no later that the eighth working day following receipt of goods – DO NOT RETURN AN ITEM BEFORE WE HAVE SUPPLIED A RETURNS REFERANCE CODE.

How do I return an item?

Please follow the guidelines below to ensure a smooth return transaction.

 
  • Contact us no later than the eighth working day following receipt of goods to initiate return.
  • You will be supplied with a returns reference code by telephone or email, which needs to be displayed clearly on the returned item’s packaging. NO GOODS WILL BE ACCEPTED UNTIL A RETURNS REFERENCE CODE HAS BEEN ISSUED.
  • Deliver the item in its original condition to the address specified on the accompanying paperwork or as instructed by a member of the Moving Edge team during correspondence.
  • On receipt of the item you will be refunded in full via Protx - our secure payment gateway.
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